FAQS

Is it cheaper to move in the same building?

Yes. Part of the cost of delivering a moving service is related to the truck transporting your goods. If you move within the same building you should expect a somewhat lower price. Please note that moving between buildings that are close to each other type is not cheaper, as the moving company still needs to reserve the truck for the day of the move.
Is It Possible to Find a Mover For The Same Day Move in Dubai?
In many cases, we are able to help our customers who need to move at short notice. That said, same day moving is dependent on availability and there are no guarantees. To inquire about moving services at short notice, please call our team to discuss your move over the phone  ( 04-3360386)

Do you do Boxes delivery to pack my Personal Stuff?

Yes

Will You charge Me for Survey & Quote?

Absolutely No charge

Should I tip the Movers?

There is no such thing as an expectation of a “standard tip” for moving services in Dubai. Some of our customer’s tip and some do not. In either case, you should expect good service.

When customers wish to tip the moving crew they do so because they believe the service provided was of high quality. In those cases, tips are usually within 5-15% of the cost of the move and given to the team lead to distribute to the team at the end of the move.

What is the notice period required for moving?

For local home relocation, it is 3 to 5 days. But if the schedule is free, then we can book the job earlier. For international move, we need to have notice of at least 10 to 15 days.

Are boxes included in the package?

Yes, all the boxes will be provided by us required for the move.

Do you offer any handy man services like curtain fixing, fixing of paintings on wall?

Yes we do offer handy man services at nominal additional charge.

Do you have closed trucks?

Yes we do have closed trucks, but if you specifically need them, then you need to Book them in advance/inform us in advance.

What type of packaging material do you use?

  • Domestic
  • Different sized boxes, Small, Medium Large and Box File
  • Plastic, Bubble and Corrugated Roll
  • Plain Paper Cut Pieces
  • Hanger Box
  • Different sized boxes, Small, Medium And Large
  • Flat and Hanging Wardrobes
  • Flat Boards
  • Bubble Wraps, Non Acidic Paper
  • Silica Gel and Super Dry Sticks

What time do you start?

Our team will reach your location between 8 am and 9 am.

Do you have any cancellation charges?

We charge no cancellation fee if you cancel your move 2 days prior from your move date. A fee of minimum 20% of the quoted amount or maximum AED 500 would be applicable if cancelled after that.

Do your guys wear uniform?

Yes, our team will wear uniform having Relocations logo.

What are the services included in the package?

Basic moving package includes packing of the items, loading into the truck, unloading at the destination and unpacking the items at your new home with complete move management.

Do you conduct a survey before providing a quotation?

Yes, we do conduct a survey before giving you the quotation. You can also do a self-survey video and send it to us through WhatsApp.

How do I book my moving service through Euro Movers?

All you have to do is fill out the form on our website with all the necessary details. Within few minutes our customer executive will get in touch with you and provide you all the necessary details.

How long have you been in the market?

We launched in 2011.

What are the payment terms?

  • For Local House Move – 70% advance and 30% after work completion
  • For Local Office Move – 70% advance with LPO and 30% after work completion
  • For International Move – 100 % advance

How soon should I start planning/ preparing for international move?

You can pay through Cash, Cheque or Bank Transfers.

What are the steps involved in moving?

Survey, Estimation, Approval, Booking, Planning and Execution.

Do you work on Fridays and other holidays?

Yes we do but the booking needs to be done in advance.

How much time does it take to move the apartment locally?

  • For 1 & 2 BHK – 1 day
  • For 3 & 4 BHK – 2 days
  • For 5 & 6 BHK (Villa) – 3 days
  • Note: – The Surveyor will reconfirm upon the survey

Do you provide insurance?

Yes. We do have tie ups with AXA. Also, we offer Basic and All Risk Cover Insurance at an additional premium

Do you provide storage facility?

Yes. We have normal and temperature controlled storage space available in Dubai,Sharjah and Abu Dhabi.

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